Maximum Performance Training Workshops
Discipline Without Punishment
Dealing with discipline and other "people problems" is one of the toughest parts of any manager's job. Obtaining and maintaining employee commitment is vital to an organization. Work performance, job behavior and attendance must meet standards. When those standards are not consistently met, the manager must have the tools and knowledge available to improve performance results.
Avoidance - The Usual Response Supervisors and managers often avoid taking disciplinary action, even when it is fully appropriate, because they believe that it creates more problems than it solves. Also, since few managers have acquired the skills needed to conduct disciplinary discussions as a mature business transaction, they procrastinate, ignore the problem, or try to transfer the person. Finally, when performance discrepancies become intolerable, and they cannot avoid the problems any longer, they act. And the way they act makes things go from bad to worse: for the employee, the manager, the human resources department, and all too often, the legal department.
Organizations face terrible outcomes when discipline is poorly handled. In addition to poor performance by the employee, entire departments can be adversely affected.
Effective Discipline is a Skill Exercising appropriate communication responses, methods, timing, and follow-up for personnel problems is a skill that can be learned, and must be practiced. This one-day course teaches effective skills for handling disciplinary problems.
What you'll learn
- How to avoid the escalation of discipline problems
- Learn the four basic steps of discipline
- Focus on specific performance problems
- Gain agreement from the employee
- Seek specific strategies that lead to behavior improvement
- Follow-up to ensure that effective discipline is maintained
- How to empower employees for more effective problem solving
- Share responsibility to achieve long-term positive outcomes
- And much more...
Benefits
- Better utilization of time and energy in the workplace
- Improved working relationships
- Increased effectiveness and job efficiency
- Improved teamwork
- Improved morale and motivation
- Increased customer satisfaction
Applying these skills produces significant benefits for supervisors, employees, and their organizations!